We proudly serve Department of Defense (DoD) members, and their families.
Whether you are uniformed personnel, Reservists, or civilian employees, you’re a Tower member no matter where life takes you. You can leave the military, change employers, move, get married, retire—and always stay with Tower. We’re ready to serve you and your family.
As life presents unique challenges, we’re here to partner with you every step of the way. With our easy-to-use online and mobile banking services, 24/7 Member Service Center, and competitive products and services, Tower makes banking easy, wherever you are.
Tower also helps to empower our military heroes, veterans and children in need by donating a penny every time a member uses their debit or credit card. To learn more, visit our Pennies for Change page.
Download the PDF below for additional resources to assist with financial health and stability:
The Armed Forces Financial Guide (PDF 20MB)
We have services to help ease the transition of your temporary military assignment. Here are some recommendations before you relocate:
- Keep your membership open. Tower offers convenient online self-service options to conduct your banking needs, anytime anywhere. Easily manage Tower accounts and loans through Home Banking. Use an authenticator app as an additional method of authentication during the login process. Search for Authenticator App in FAQs to learn more.
- Designate a joint owner. Designate your spouse, or a trusted relative as the joint owner of your accounts to help prevent any missed payments or overdrafts during your absence.
- Designate a Power of Attorney if you want a spouse or close family member to conduct business on your behalf. Already have a Power of Attorney designated? Confirm all of the information in the document is up to date and contact Tower to learn more on designating a Power of Attorney to your accounts.
- Review your will. Ensure that your property and your accounts are distributed according to your wishes. Also consider a living will to clarify your medical desires in the event that you are not able to speak for yourself.
- Review your insurance coverages. Supplement your life insurance and death gratuity benefit with other life insurance and ensure beneficiary is up to date. Consider Credit Life and Disability protection on your loans and/or credit cards to cover you and your family if the unexpected occurs.
- Shipping your Tower financed vehicle. If your vehicle will be shipped to another destination, additional documentation is required. Contact Tower 30 days before deployment to ensure proper documentation is provided.
Moving can be full of new opportunities and new experiences – each one a little different. Tower is here for you and your family, no matter where you are on your journey. Once you have your PCS orders in hand, here are a few steps we recommend:
- Keep your membership open. Tower offers convenient online self-service options to conduct your banking needs, anytime anywhere. Easily manage Tower accounts and loans through Home Banking. Use an authenticator app as an additional method of authentication during the login process. Search for Authenticator App in FAQs to learn more.
- Designate a Power of Attorney. If you want a spouse or close family member to manage some details of your move, designate them as power of attorney to act on your behalf. Already have a Power of Attorney designated? Confirm all of the information in the document is up to date and contact Tower to learn more on designating a Power of Attorney to your accounts.
- Moving can be drain on your cash flow. Contact Tower for a personal loan or line of credit to help cover the costs of relocating.
- Renting your current home? Notify your landlord immediately as a 30-day written notification may be required in the event you are unable to nullify your lease in less time.
- Consider a post office box. If you haven’t found a new residence yet, consider obtaining a post office box for your mail until you have a permanent address.
- Confirm your account has overdraft protection. Things happen, which is why it’s a good idea to protect your accounts from being overdrawn due to a miscalculation, a delayed paycheck, etc.