We’re here for you.
At Tower Federal Credit Union, we make it easy for you to contact us. In addition to visiting a branch or ATM, calling Tower Talk 24, or using our free online and mobile banking services to manage your accounts, you can also call, mail, or send us a secure email.
Member Service Center
Please call our Member Service Center if you need assistance.
- Local: 301-497-7000
- Toll free: 800-787-8328
- TDD: 301-497-7056
- Fax: 301-497-8930
Member Service Center Hours:
|Monday, Tuesday, and Thursday||8 a.m. - 6 p.m. EST|
|Wednesday and Friday||8 a.m. - 7 p.m. EST|
|Saturday||9 a.m. - 3 p.m. EST|
Tower Federal Credit Union
P.O. Box 123
Annapolis Junction, MD 20701-0123
Branch Locations and Hours
Use Tower’s E-mail Manager to send us a secure email. It’s a fast, secure way to communicate with us!
This is a secure general e-mail option for Tower members and non-members for basic inquiries only.
Login to E-mail Manager to send your message. First time users will need to register first to create an e-mail account. When Tower’s response to your e-mail is ready, you’ll receive an e-mail response with the inquiry number. To retrieve your detailed reply, simply login to E-mail Manager again.
For specific account-related questions, please use E-mail Manager from within Home Banking. This will allow you to securely send and receive account related information such as account numbers and personal information.
Just log into Home Banking and click “Support.” When you get a response, simply log back on and retrieve your detailed reply.
|For Lost/Stolen Debit Cards or Suspected Debit Card Fraud||301-497-7000 or 800-787-8328
|For Lost/Stolen Credit Cards||866-570-1238
515-457-2082 outside the U.S. (call collect)
|To Report Fraudulent Activity or to Dispute a Credit Card Charge||866-570-1238
515-457-5584 outside the U.S. (call collect)
|To Report Identity Theft to Credit Reporting Agencies||TransUnion: 800-888-4213