That "Social Security" Message Legit? Check Before you Click.

Cybercriminals continue to target consumers by impersonating trusted government agencies, including the Social Security Administration (SSA).

Social Security scam emails often use official-looking logos and branding to trick you into believing their statement is ready, a security update is required, or there is a problem with your account. Clicking links in these emails may install malware or redirect you to fake websites designed to steal personal or financial information.

Top red flags

Sender's Address: Legitimate SSA emails come from official government domains ending in .gov (typically [email protected]). Scammers often use fake, misspelled, or spoofed email addresses.

Urgency and Threats: Scam emails create panic by claiming your account will be locked, benefits will be suspended, or legal action will be taken unless you act immediately.

Attachments and Downloads: The SSA does not send unsolicited attachments or ask you to download statements, security tools, or software updates through email.

How to protect yourself

Never click links or open attachments in unexpected emails claiming to be from the government. The same caution goes for any suspicious text, phone call, or letter that has characteristics of a scam.

Do not reply to the message or provide personal information.

Type, don't tap. Always navigate to the official SSA account by entering the official SSA website address directly into your browser.

What to do if you've been targeted

Save records of all communications with the scammer and any related financial transactions.

Delete the email and block the sender.

Report the phishing attempt to the Social Security Administration Office of the Inspector General (OIG).

File a complaint with the Federal Trade Commission (FTC) and the Internet Crime Complaint Center (IC3). You may also wish to contact local law enforcement and file a police report.

Secure your accounts immediately. If you provided personal information or downloaded files, consider a fraud alert or credit freeze and contact us to help safeguard your accounts.