Message from the Board Chairman—February 2024

I hope that you had an enjoyable and memorable holiday season with your families and friends. As we move forward in to the New Year, I'd like to share with you some new and exciting products and services now available for Tower members!

New referral program puts money in your pocket

I've always encouraged our members to share the rewards of Tower membership with your friends and family, so they too can reap the rewards of being a part of our Tower family. And now, you can earn financial rewards when you refer your friends and colleagues to Tower.

With our new referral program, you AND the person you refer will each get a $100 Mastercard^®; Reward Card when he or she joins Tower and opens a new Tower checking account with a direct deposit of $1,000 or more within 60 days.¹

You can earn up to $500 in referral rewards!² Click here to learn more about our new member referral program or to register.

New Fraud & Security Center at towerfcu.org

Your Board of Directors and Senior Management team are vigilant about protecting your accounts and information against fraud and scammers. Your security remains our top priority.

We recently added a new Fraud & Security Center to our website, and it is chock full of information and resources to help you and your loved ones avoid and prevent fraud.

The new resource also highlights current scams and threats, and what Tower is doing every day to protect your accounts. You can also view dozens of helpful articles and tips on a variety of timely topics to help you increase your security online and fight fraud.

New member benefit—ID Smart Shield

I'm excited to share that your Tower membership now includes award-winning identity theft protection, at no cost to you. ID Smart Shield—powered by IdentityForce^®, a TransUnion^® brand—delivers ongoing monitoring, rapid alerts, and recovery services to help protect against ID theft.³

ID Smart Shield includes advanced fraud monitoring and alerts, free credit score monitoring and reports, $25,000 ID Theft insurance, and dedicated identity restoration specialists to assist you if you are a victim of identity theft.^4,5

Protect yourself today! To activate your protection, simply login to your digital banking account. Look for ID Smart Shield under "Additional Services." In our App, look for ID Smart Shield under the More menu.

Thank you for helping brighten the holidays for local families

I want to say "thank you" to our members and employees for your continued generosity and caring for each other and the communities we serve. I'm pleased to announce that we were able to brighten the holidays for many military families and Veterans.

Through the TowerCares Foundation, Tower made a special donation to 11 local food banks to meet the increased need for meals in November and December and help replenish depleted pantry shelves.

What made these donations even more special is that the food banks were nominated and voted for by Tower employees! Our employee team has been ardent supporters of TowerCares since the start, and their generosity continues to amaze me. It only seemed fitting that they should pick the food banks to receive a donation.

In addition to the food bank donations, Tower donated $5,000 to Toys for Tots in Fort Meade to help provide holiday gifts for children of military families. To learn more about TowerCares and the charities we support, visit towercaresfoundation.org.

We are here for you

Thank you for being a Tower member. We are your credit union, and exist for the benefit of you and your fellow member-owners. We stand ready to partner with you to help you achieve your financial goals throughout all of the ages and stages of life.

Did you know that Tower members earn and save $49 million more? That's the Tower Advantage. Whether you are buying your first home, purchasing a new car, or shopping online, you'll save big with our low loan rates, generous credit card rewards, and member-only perks.

Our Lewis branch has closed

Unfortunately, our Lewis branch, located within our sponsor's facilities, was closed in December at the sponsor's request. Our members supported by the Lewis branch will now be supported at the nearby Burgin branch. All affected Tower personnel were reassigned to other Tower branch locations.

In closing, on behalf of your volunteer Board or Directors, I wish you and your family a healthy and prosperous New Year. If we can assist you, please don't hesitate to contact us.

Arland White, Jr.
Board of Directors Chairman

¹ Qualifying direct deposits must be an electronic deposit of your net paycheck, pension, or government benefits (such as Social Security) from your employer or the government. Person to Person payments (such as Zelle) are not considered a direct deposit.

² The person making the referral (Referrer) will earn a $100 Mastercard^® Reward Card for each individual new member referred (Referred Person) to Tower Federal Credit Union who registers for the offer using the Referrer's shared personal referral link, opens a new eligible account and completes all offer requirements. A Referrer may only earn a total of $500 in referral rewards per calendar year; and referral rewards may not be rolled over. Only one Referrer may receive a Reward Card for each Referred Person who fulfills the requirements (first referral link used to complete the referral registration).

³ Intelligent identity security services powered by IdentityForce, a TransUnion brand. IdentityForce is a leading provider of proactive identity, privacy and credit protection for individuals, businesses, and government agencies.

⁴ The credit scores provided are based on the VantageScore^® 3.0 model. Lenders use a variety of credit scores and are likely to use a credit score different from VantageScore^® 3.0 to assess your creditworthiness.

⁵ ID Smart Shield provides for reimbursement of up to $25,000 per individual with $0 deductible. Identity theft insurance coverage includes reimbursement for certain out-of-pocket expenses and lost wages, travel expenses, child or elder care expenses you incur while seeking to recover from an identity theft event. Depending on your specific membership plan, your insurance coverage may vary. Consult your Explanation of Benefits for complete terms and exclusions.