Tower Hires New Senior Vice President of Member Services
Laurel, MD—Tower Federal Credit Union has hired Rick Stafford as the new Senior Vice President of Member Services. In his new position, Stafford leads and directs Tower's Member Services Division, comprised of the Member Service Center, Tower Financial Services, and Branch Administration.
Stafford has over 25 years retail banking experience. He also has extensive experience in leveraging branch technology, operations, digital banking, marketing, financial analysis, acquisitions, and risk management, and leading a culture of service and sales leadership to meet organizational goals.
Over the course of his career, Stafford has served as Executive Vice President of Retail Banking for Peoples Bank, Senior Vice President of Retail Banking and COO for Citizens First, and Interim Bank President for Metrobank. Prior to joining Tower, Stafford was Executive Vice President of Sales and Marketing for Peoples Bank.
Stafford holds a Bachelor's degree from Adrian College, a Master's degree from Walsh College, and graduated from the American Banking Association Graduate School of Banking at Georgetown University. He currently lives in Laurel, Md., and has a wife and daughter.