Forbes Magazine recently released its list of Best-In-State Credit Unions for 2022. We are proud to share that Tower has been recognized by Forbes, for the second year in a row, as the #1 Best-in-State Credit Union in Maryland!
“We were excited to learn that Tower is once again ranked #1 on the Forbes Best-in-State list,” said Tower’s President & CEO Richard Stafford. Stafford credits Tower’s employees who provide exceptional member service on a daily basis, going above and beyond to meet the credit union’s over 200,000 members’ financial needs. He also attributes the recognition to Tower’s commitment to providing low or no fee products and services, great rates, state-of-the-art digital banking, and focus on financial education, community involvement and member give-back.
To create the list, Forbes and partner Statista surveyed 26,000 people in the U.S. about their banking relationships. The consumers were asked survey questions about their financial dealings with banks and credit unions. The independent survey asked participants to rate credit unions at which they have or previously have had checking accounts.
Credit unions were rated on overall recommendations and satisfaction, as well as six subdimensions (trust, customer service, terms and conditions, branch services, digital services, and financial advice).
Tower first topped the Forbes Best-in-State Credit Unions list in 2021, and was one of only five Maryland credit unions to make the list in 2020. We are excited to once again receive top honors from Forbes, and the recognition is even more meaningful as the high marks came from a survey of Tower members.
“We sincerely appreciate our loyal members and the confidence they place in our credit union,” says Al Smith, Tower’s Senior Vice President & Chief Experience Officer. “It is a privilege to serve as a trusted partner for our members and to empower them to reach their financial goals.”
See the Forbes Best-in-State full list here.