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Keep Your Accounts Active

If you or a family member have not used your Tower account in the last three years, the account will be considered abandoned by Maryland state law. This law requires that the funds in these accounts be sent to the state.

An easy way to keep your Tower account(s) from becoming inactive is to make a small deposit to your account, at least once a year. Annual deposits also prevent the Inactive Member Fee to members over 22 years of age with less than $100 deposit balance and no account activity in a 12-month period.

When an account becomes inactive, it is often because the owner has either forgotten or moved away from the area without updating his or her mailing address. If you plan to move, don’t forget to complete a change of address form for safe delivery of important communications from Tower.

There are two ways to update your address online:

  • Login to Home Banking, go to My Profile and select Update contact information.
  • If you are not a Home Banking user, visit, go to Forms, then Change of Address.

Members who have not had a monetary transaction within their Tower account(s) in the last three years will receive a letter this month with instructions on how to avoid having their funds sent to the State of Maryland. For answers to questions about  your Tower account, call the Member Service Center at 301-497-7000 or 800-787-8328.

Figure 1: Amount returned by Tower to the State of Maryland for 2016.
Figure 2: Unclaimed deposits recovered for Tower members in 2016.
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