In this Agreement, the words, you
and your mean each person who applied for an ATM or debit card and each
person to whom an ATM or debit card is issued, jointly and severally. The words
credit union and Tower mean Tower Federal Credit Union. The words
account and accounts refer to your Prime Share (savings), regular
Checking and Request Checking with Tower only. Card refers to an access
device issued to you by Tower which permits you to conduct Transactions at automated
teller machines ("ATMs") owned and operated by Tower and at ATMs and point-of-sale
("POS") terminals (if applicable) which are part of a network which accepts our
card. The term includes ATM cards (which bear the credit union's logo, but not
the MasterCard logo). POS terminal refers to electronic point-of-sale terminals
which are part of a network which accepts your card to pay for purchases and obtain
cash back/cash advances (where available) from your checking account. In the case
of debit cards, POS terminals include those merchants and financial institutions
which accept MasterCard to conduct Transactions. Network ATMs refer to
the various ATM financial networks in which Tower participates. PIN means
the Personal Identification Number assigned to you by the credit union. Transaction
means an electronic funds transaction.
This Agreement defines your responsibilities
and the credit union's responsibilities with respect to electronic funds transactions
performed through ATMs and POS terminals. It is understood that the Agreements
and rules and regulations applicable to your accounts remain in effect and continue
to be applicable, except as specifically modified by this Agreement. By signing
an application for any card to perform Transactions or using the card to conduct
Transactions, you agree to the terms of this Agreement.
Minimum Age Requirement for ATM Card: Individual
account holders must be at least 18 years of age. If under age 18, but no younger
than 16, an adult (who will be responsible for all ATM transactions) must sign
as a joint account owner.
Minimum Age Requirement for Debit Card:
Individual account holders must be at least 18 years of age. If under 18, but
no younger than 16, an adult (who will be responsible for all debit card transactions)
must sign as a joint owner.
Obtaining Information: The credit union
may obtain credit bureau or similar reports in considering applications for accounts
or other services as permitted by the Fair Credit Reporting Act.
Overdraft Line of Credit: If you participate
in the EZLine Line of Credit service, the credit union generally will advance
to the Checking account funds to cover checks exceeding the Checking account balance.
The EZLine Line of Credit is a revolving line of credit; advances repaid are available
to be used again. The credit union is not obligated to make any loan advances
to the Checking account if the outstanding overdraft balance exceeds the established
credit limit or as otherwise provided in the agreement governing the EZLine Line
of Credit Service. In this case, you are responsible for immediate repayment of
the withdrawal item if the credit union honors it in its sole discretion.
Advances and payments will be recorded
on the monthly account statement.
Card Use: Your card allows Transactions
to be made on your account. The credit union may, without liability or advance
notice, revoke or limit all cards issued under this Agreement. Upon demand, you
will surrender the card promptly to the credit union. The debit card allows you
to access the available funds in your account, whithin the daily limits described
below, to purchase goods and services and to receive cash advances from your accounts.
The debit card is NOT a credit card.
Making Transactions: The presentation of
your card, and, if required, the input of your PIN constitutes authorization to
the credit union to make Transactions. You agree to follow the instructions posted
for use of the ATMs and POS terminals accessible by your card. These instructions
will be considered part of the Agreement. You agree not to make Transactions that
would overdraw any account. If, by mistake, you are permitted to make a Transaction
that you should not have been allowed to make, we may charge the amount involved
to an account or otherwise hold you liable. When a PIN is required, you cannot
make Transactions without the entry of your correct PIN. Entries of an incorrect
PIN may result in your card being retained by an ATM.
Foreign Transactions: If you effect a transaction
with your MasterCard debit card outside the US, whether or not it is in US Dollars,
a fee of up to 1% will be assessed by MasterCard International (MCI). If the transaction
is in a currency other than US Dollars, MasterCard International will use its
current currency conversion procedures which have been disclosed to all financial
institutions that issue MasterCard debit cards. The conversion rate used by MCI
may vary from the rate on the original purchase date and the date the transaction
is processed. The fee will be shown on your periodic statement.
Transactions Prohibited: You may use your
card to purchase goods and services from participating merchants. However, you
may not use your card to initiate any type of gambling transaction. Also, you
agree that you will not use your card for any transaction that is illegal under
applicable federal, state, or local law.
Safeguarding Your Card and PIN: You will
hold, in strict confidence, your PIN. You should not write your PIN on your card,
the card carrier or any paper carried with the card. This invites misuse of your
card if it is lost or stolen. You should keep a written record of your PIN in
a separate location from the card, with no identification as to what the number
is. You should protect your card and PIN as if they were cash, credit cards, or
checks because it is the key with which someone can access your accounts. Safeguarding
your card is especially important for debit cards since the PIN is NOT required
for its use at businesses which honor MasterCard.
Loss or Theft: You will notify Tower immediately
of loss or theft of the card and/or PIN. If you recover your card after having
notified the credit union, you will not use the card. Also, you will not use your
PIN after having notified the credit union of its loss or theft.
Verification: Receipts issued by any ATM
or POS terminal are binding on Tower only after verification of the Transaction
by Tower.
Liability: The credit union will not be
liable for failure to honor a card due to improper use or retrieval of the card
by an ATM or POS terminal. You should not use a cracked or broken card in an ATM
or POS terminal. And you will contact Tower for a replacement card, if your card
cracks or breaks. The credit union will not be liable for failure of a business
to honor a card.
Responsibility: You are responsible for
all Transactions made on your accounts with your card by anyone, including unauthorized
Transactions, subject to the limitations of applicable law. Legal limitations
on your liability for unauthorized Transactions are summarized below in the "Electronic
Funds Transfer Disclosures" section.
Deposits: All deposits will be credited
to your accounts provisionally subject to verification by Tower. Funds from deposits
may not be available for immediate withdrawal. (Refer to Tower's rules governing
deposits and funds availability for details.) You agree that the credit union's
verification of deposits will be final.
Card Use and Effect on Available Balances:
Generally, use of your card at ATMs and POS terminals results in a simultaneous
debit of the Transaction amount from your account. If you have a debit card and
use it at a POS terminal in a manner that is processed as a MasterCard transaction
(that is, when no entry of your PIN needed), the authorization to proceed with
the Transaction that the business receives will result in a simultaneous freeze
until the earlier of the actual debit of the funds or 3 days after authorization.
During the freeze, this means that the funds will NOT be available for use, for
example, to pay any checks you write. Please keep track of your card use and the
effect on your available balance to avoid overdrafts or items being returned unpaid
due to insufficient funds, and the fees associated with these types of account
problems.
System Malfunction: You will not attempt
to make a Transaction when an ATM or POS terminal informs you (or other circumstances
give you reason to believe) that the system is closed or is not functioning properly
due to technical malfunction or lack of cash or is unable to initiate the desired
transaction.
Joint Account Owner(s): As many as two joint
owners may be issued their own cards. To qualify, owners must be joint on both
the primary owner's Prime Share (savings) and regular Checking accounts. You agree
to hold the credit union harmless for any and all Transactions by any cardholder
authorized on your account. You accept responsibility for all withdrawals made
by an authorized cardholder less than 18 years of age.
Termination and Amendment: The credit union
may at any time terminate your right to make Transactions or cancel this Agreement.
The credit union may give notice of termination but is not obligated to do so.
Your card and PIN may not be used after having been terminated. You may terminate
or cancel your card by giving the credit union written notice. Your written notice
of termination will become effective no later than the end of the first business
day following the credit union's receipt of notice. Termination will not affect
any liability incurred by you prior to termination. The credit union may change
this Agreement at any time by mailing a copy of the changes to your current account
statement address. Unless the credit union is required to give you advance notice
by law, changes are effective on the date changes are mailed. Use of your card
after the effective date of the change will acknowledge your acceptance of that
change.
Collection Expenses: If the credit union
has to file a lawsuit to collect what is owed by you, you will pay any reasonable
expenses incurred by the credit union, including, but not limited to, outside
collection agency fees and attorneys' fees.
Agreement Controls: Both you and the credit
union will be bound by this Agreement. If there is a conflict between the Agreement
and something said by the credit union's employees, you agree that this Agreement
controls. This Agreement is governed by the internal laws of Maryland and federal
law.
Electronic Funds Transfer Disclosures
These Disclosures are required by federal
law and are part of the ATM and Debit Card Agreements between the credit union
and you.
Member Liability: You are responsible
for all transactions you authorize using your EFT services under this Agreement.
If you permit someone else to use an EFT service, your Card or your access code,
you are responsible for any transactions they authorize or conduct on any of
your accounts. However, TELL US AT ONCE if you believe your Card and/or access
code has been lost or stolen or if you believe someone has used your Card or
access code or otherwise accessed your accounts without your permission. Telephoning
is the best way of keeping your possible losses down. You could loose all the
money in your account (plus your maximum overdraft line of credit).
You are not liable for an unauthorized
MasterCard debit card transaction that was not conducted at an ATM if, you can
demonstrate that you exercised reasonable care in protecting your Card from
loss or theft, you have not reported two or more incidents of unauthorized use
in the past twelve (12) months, and your account is in good standing. Otherwise
your liability for an unauthorized MasterCard debit card transaction that was
not conducted at an ATM will be no more than $50.
For all other EFT transactions involving
access devices, including transactions conducted at ATMs, your liability for
unauthorized transactions is determined as follows. If you tell us within two
(2) business days you can lose no more that $50 if someone used your Card or
code without your permission. If you do NOT tell us within two (2) business
days after your learn of the loss or theft of your Card or code, and we can
prove that we could have stopped someone from using your Card or code without
your permission if you had told us, you could lose as much as $500.00.
Also, if your statement shows transfers
that you did not make, tell us at once. If you do not tell us within sixty (60)
days after the statement was mailed to you, you may not get back any money lost
after the sixty (60) days if we can prove that we could have stopped someone
from making the transfers if you had told us in time. If a good reason (such
as a hospital stay) kept you from telling us, we will extend the time periods.
If you believe your Card has been lost or stolen or that someone has transferred
or may transfer money from your account without your permission, call 301-497-7000
or 800-787-8328 or visit a credit union branch. Also, you may write to us at
the address listed below under "In Case of Errors or Questions about Electronic
Transfers."
Available ATM or Debit Card Transactions and
Limits on Transactions: Your PIN/password and member number may be used
with Tower Talk 24, the Home Banking service, and the Bill Payment service to
perform Transactions on your account. In all cases, your ability to make Transactions
between your accounts is subject to the available collected funds in the account.
Tower, in accordance with Fedral Reserve
Board Regulation D, permits a total of only six (6) telephone and personal computer
or pre-authorized transfers (which includes automatic transfers to cover check
overdrafts) per month for any type of savings account to any other account.
Available ATM or Debit Card Transactions and Limits on Transactions: Your card
and PIN (when required) may be used to:
Some of these services may not be available
at all terminals or on all cards.
ATM access to Request Checking accounts
is limited to ATMs owned and operated by the credit union.
You may make any number of Transactions
between your accounts or from your accounts provided that the available collected
funds and limitations on the dollar amounts of Transactions are not exceeded.
There are limitations on the dollar amount of Transactions that you may make
with your card per processing cycle (approximately daily).
Debit Card: For cash withdrawals at ATMs,
the daily limit is $500 per card. For all other debit card uses (payment for
purchases, including any cash back, and non-ATM cash advances at financial institutions),
the aggregate daily limit is $2,500 per card. For 16 and 17 year olds, there
is a $300 aggregate daily limit per card. The limit can increase at age 18 if
the member reapplies.
ATM Card: For cash withdrawals at ATMs,
the daily limit is $500 per card. For POS terminal purchases, including cash
back at POS terminals (if available), the daily limit is $500 per card. For
16 and 17 year olds, there is a $300 daily limit per card for both cash withdrawals
at ATMs and POS terminal purchases. The limit can increase at age 18 if the
member reapplies.
Fees: Transactions may be made at no charge
at any ATM owned and operated by the credit union. If you make a transaction
at a network ATM or POS terminal, you will be charged a fee in accordance with
the credit union's Fee Schedule and the owner/operator of the ATM may assess
its own separate fee. If a Transaction overdrafts any of your Tower accounts,
you are subject to an overdrawn fee. If you lose your card and/or PIN you will
be charged a replacement fee in accordance with the credit union's Fee Schedule.
Circumstances in which Information will be
Disclosed to Third Parties: The credit union will disclose information to
third parties about your account or Transactions made by you:
Summary of Right to Receive Documentation
of Transactions: You will receive a monthly account statement unless there
are no Transactions in a particular month. In any event, you will receive a
statement at least quarterly.
ATM and POS Terminal Receipts: You can
receive a receipt for each Transaction to or from your account that is made
at an ATM. You can get a receipt for each purchase of goods or services from
your account that was made at a POS terminal. You can get the receipts when
the Transactions are made.
Summary of Liability for Failure to Make Transactions:
If the credit union does not complete a Transaction to or from your account
on time, or in the correct amount, according to your agreement with the credit
union, the credit union will be liable for your losses or damages as provided
in the Electronic Fund Transfer Act. However, there are some exceptions. The
credit union will not be liable if:
Business Day Disclosure: The credit union's
business days are Monday through Friday. Holidays are not included.
In Case of Errors or Questions about Electronic
Transfers: You should visit the credit union, telephone the credit union
at 301-497-7000 or 800-787-8328, or write to the credit union at Tower Federal
Credit Union, Attn: EFT Claims, P.O. Box 123, Annapolis Junction, Maryland 20701-0123,
as soon as possible, if you believe a statement or receipt is wrong or if more
information is needed about a Transaction listed on a statement or receipt.
The credit union must be notified no later than 60 days after it sent the first
statement on which the problem or error appeared. You must:
If notified orally, the credit union
may require that you send the complaint or questions in writing within 10 business
days.
The credit union will notify you of the
results of the investigation within 10 business days (or 20 business days for
Transactions involving a new account) after being notified by you and will correct
any error promptly. If the credit union requires more time, however, it may
take up to 45 days (or 90 days for any Transactions: (i) conducted at POS terminals;
(ii) initiated outside of the U.S., its territories or possessions, or Puerto
Rico; or (iii) involving a new account) to investigate your complaint or question.
If the credit union decides to do this, the credit union will apply provisional
credit to your account within 10 business days (or 20 business days for Transactions
involving a new account) for the amount believed to be in error, so that you
will have the use of the money during the time it takes the credit union to
complete its investigation. If the credit union requires that your complaint
or question be put in writing and it is not received within 10 business days
(or 20 business days for Transactions involving a new account), the credit union
may not recredit your account. An accout is considered a "new" account for 30
days after the first deposit is made, if you are a new customer.
The credit union will tell you the results
within three business days after completing its investigation. If the credit
union decides that there was no error, the credit union will send you a written
explanation. You may ask for copies of the documents that were used in the credit
union's investigation.
Use of ATMs and Deposit Facilities. All
members are advised that when using ATMs or other deposit facilities you should: